The Hanover’s “2024 Small Business Risk Report: A Focus on Workers’ Compensation” surveyed 300 small business owners. The report found that a workers’ compensation claim experience can influence a small business owner’s confidence in their insurance program, including the services they value and the workplace safety measures they have in place. Almost 60% of small businesses who have not experienced a claim rank price as one of the two most important factors in their workers' compensation purchase, while only 40% of business owners who have had more than one claim