ERA member David Beck ordered Queenstown Local Laundry Services to fork out $25,000 to Vanessa Chandler in wage arrears, $20,000 compensation for humiliation, loss of dignity and injury to feelings, and $13,345 in lost wages. Chandler was to work 41 hours, Monday to Friday, at $25 an hour, but after a small pay rise it decreased to $585.50 a week from 25 May, 2020.